We currently ship our products within Canada only. We offer the following shipping options with Canada Post. All orders will be shipped within 1-3 business days of the order being placed. Please note we are closed Sunday - Tuesday and on holidays.

Orders Over $100

• FREE Canada Post Expedited: 3-7 business days 

Orders Under $99.99

• $9.99 Canada Post Expedited: 3-7 business days
  
  

Estimated Delivery Times

• British Columbia and Alberta: 3-8 business days
• Manitoba and Saskatchewan: 3-6 business days
• Quebec and Ontario: 1-4 business days
• Newfoundland, Labrador, Nova Scotia, P.E.I, New Brunswick: 3-6 business days
  
  

Delivery Delays

Our delivery times are for information only and do not constitute a guarantee. If you experience an unusual delay, contact us at nicoleshairstudio@gmail.com.

Out of Stock

If a product is temporarily out of stock, we will inform you of any shipping delays.

Order Tracking

All orders are shipped with a tracking number. Once your order has left our salon, a confirmation email with a tracking number will be sent to you.

Damaged Parcel

We are not responsible for any damage to packages delivered to a PO Box. If you receive a damaged parcel, please email nicoleshairstudio@gmail.com with your order number and pictures of the damaged product and shipping box.

Unclaimed Delivery

If the carrier fails to deliver the item as intended, follow the instructions on the notice to retrieve your item.

Please note, you have a maximum of 10 business days to pick up your package. After this period, it will be returned to us, and a refund will be issued minus the delivery costs.