FAQ
Which colour service do I need?
If you're not sure which colour service you require, give us a call at 647-746-4247 so that we can walk you through your options.
What if I need to change or cancel my appointment?
If you need to make a change to your appointment, give us a call as soon as possible. We will do our best to accomodate your request. If you need to cancel your appointment, please refer to our cancellation policy.
When will my order ship?
Our order processing time is typically 1-2 business days. If there any any delays, we will be sure to get in touch with you.
How long will it take for my order to arrive?
It depends where you're located. We ship from our salon in Toronto, Ontario. Please see our delivery time estimates here.
How do I initiate a return or exchange?
Please ensure your product qualifies for a return or exchange here. Use the below Contact Form to initiate the return, receive a return/exchange authorization, and further instructions.
Contact Form
Our Location
2194 Queen St E
Toronto, ON M4E 1E6
647-746-4247
Wed - Fri 10am - 7pm
Saturday 10am - 5pm